1 Year Of Free Ring Resizing
With your purchase of a Wedding ring or Engagement ring from SkyGem & Co., it comes with one free resize can be use at any time during the first 12 months from the date of the invoice were issued.
Small amounts of metal will be added or removed during the resizing process to raise or decrease the size to fit the new size requirement. As a result, your finished ring may be somewhat thicker or thinner. This is a tiny distinction that you may or may not notice. Quality assurance will inspect your resized ring to confirm that our high standards are met and that it has been fitted to the size that you require.
Some designs cannot be resized due to the way they are structured; adjustments to them might cause the diamond to fall out or be outside the recommended range of +/-2 sizes, which would affect the integrity of the ring.
Free Laser Engraving
Engraving is a meaningful way to remind you of that special day. This offer is free of charge for all custom-made and made-to-order items at the point of purchase. We can easily included this service during the production phase at no charge. If somehow you forget and want to add engraving after the ring is crafted, it can be done by our external contract laser inscriber at a cost of $150 plus GST. Free engraving is not included for In-Store or Ready-to-ship stocks.
Free Shipping Australia Wide
For any reason you are unable to pick up and inspect your purchase from our store, we are happy to send the item to you via fully insured Fedex TNT over night express with tracking and signatory. The purchaser must be at home or in the office to sign off on the parcel in person.
All online purchases will be shipped in 2 to 4 weeks, depending on the production time. We only use the fastest shipping method available to us; delays in delivery are out of our control. In this instance, it is excluded from our delivery time frame.
Free Lifetime Diamond Cleaning
At any time you are around SkyGem & Co., you can drop off your jewellery for a free cleaning for life. We will shackle and brush off all the unwanted attachments stuck to your diamond and check if your beloved jewellery piece requires professional servicing.
Premium Packaging
Our packaging is custom designed with the highest quality material, only accessible to high-end boutique jewellery stores. It consists of Gold stamping, a dark navy blue pattern outer box with white cream microfiber insulation, and an Osram cool white LED.
